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Shipping policy
OVERVIEW
Welcome to LROVEN! The terms “we”, “us” and “our” refer to LROVEN. LROVEN operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). LROVEN is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy available on this website. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.
To use the Services, including accessing or browsing our online store or purchasing any of the products we offer, you may be asked to provide certain information such as your email address, billing information, payment information and shipping address. You represent and warrant that all information you provide is accurate, complete and current.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
SECTION 2 - OUR PRODUCTS
LROVEN offers wellness and lifestyle products designed to support relaxation, nighttime recovery and self-care routines.
The statements made on this website have not been evaluated by the Food and Drug Administration (FDA) or any regulatory authority. Our products are not intended to diagnose, treat, cure or prevent any disease.
Results may vary from person to person. We recommend consulting your healthcare professional before using any supplement product, especially if you are pregnant, nursing, taking medication or have a medical condition.
We make every effort to display our products and colors as accurately as possible. However, actual product appearance may vary slightly depending on your device settings and screen display.
All product descriptions, pricing and availability are subject to change at any time without notice.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. LROVEN reserves the right to accept or decline any order at our sole discretion.
Orders are only confirmed after payment has been successfully processed.
We reserve the right to cancel or limit quantities purchased per customer, household or order.
Customers are responsible for providing accurate shipping and billing details. LROVEN is not responsible for failed deliveries caused by incorrect customer information.
SECTION 4 - PRICES AND BILLING
All prices displayed on our website are listed in the applicable store currency and are subject to change without notice.
Prices may not include taxes, customs duties or shipping costs unless otherwise stated.
By submitting payment information, you represent that you are authorized to use the selected payment method.
SECTION 5 - SHIPPING AND DELIVERY
Orders are generally processed within 1–3 business days.
Shipping times are estimates only and may vary depending on destination, customs processing and carrier delays.
LROVEN is not responsible for delays caused by shipping carriers, customs or circumstances beyond our control.
Once an order has been transferred to the shipping carrier, the risk of loss passes to the customer.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this website including logos, branding, product names, text, images, graphics and designs are the property of LROVEN and may not be copied, reproduced or used without written permission.
Unauthorized use of our intellectual property may violate applicable trademark and copyright laws.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools or services which we do not monitor or control.
Your use of these tools is entirely at your own risk and subject to the terms of the respective third-party providers.
SECTION 8 - THIRD-PARTY LINKS
Our website may contain links to third-party websites or services. We are not responsible for the content, policies or practices of any third-party websites.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
LROVEN is powered by Shopify, which enables us to provide the Services to you. However, all purchases are made directly with LROVEN and not Shopify.
Shopify is not responsible for any aspect of transactions made through our store.
SECTION 10 - PRIVACY POLICY
Your submission of personal information through the store is governed by our Privacy Policy available on this website.
SECTION 11 - FEEDBACK
Any suggestions, reviews, feedback or other submissions provided to LROVEN may be used by us without restriction or compensation.
You agree that your submissions will not violate the rights of any third party or contain unlawful or harmful material.
SECTION 12 - ERRORS AND INACCURACIES
Occasionally there may be typographical errors, inaccuracies or omissions related to product descriptions, pricing, promotions or availability.
We reserve the right to correct any errors or update information at any time without prior notice.
SECTION 13 - PROHIBITED USES
You may not use our Services:
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for unlawful purposes
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to violate laws or regulations
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to infringe intellectual property rights
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to spread harmful or malicious code
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to collect customer data without authorization
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to interfere with the security or operation of the website
We reserve the right to terminate access to our Services for violations of these Terms.
SECTION 14 - TERMINATION
We reserve the right to terminate or suspend access to our Services at any time without notice if we believe you have violated these Terms.
SECTION 15 - DISCLAIMER OF WARRANTIES
All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee uninterrupted or error-free operation of the Services.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, LROVEN shall not be liable for any indirect, incidental or consequential damages arising from the use of our Services or products.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless LROVEN and its affiliates from any claims, damages or expenses arising from your breach of these Terms or misuse of the Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain valid and enforceable.
SECTION 19 - ENTIRE AGREEMENT
These Terms of Service constitute the entire agreement between you and LROVEN regarding the use of our Services.
SECTION 20 - GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws applicable in the United Kingdom.
SECTION 21 - CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Continued use of the website following changes constitutes acceptance of those changes.
SECTION 22 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
LROVEN
support@lroven.com
United Kingdom